Entries by Nancy Phillippi

ERP for Mid-Sized Field Service Businesses

To run an efficient service industry business it takes more than just a bunch of spreadsheet files or a generic business solution to keep up with service tickets. Whether your team struggles with getting service requests assigned and properly scheduled or there’s a communication problem between employees or with management, Acumatica Field Service Edition has […]

Attend our Field Services Webinar

Acumatica’s new field services management (FSM) suite is now available for services companies who need both CRM functionality and scheduling automation. This suite cuts the time it takes to correspond between departments; it speeds the receipt of service request to dispatch by making it easy to communicate and take action wherever you are.  FSM streamlines […]

Acumatica Field Services Management Webinar

Acumatica is finally revealing their new field services solution in a webinar that is open to field services leaders and anyone that’s interested in learning about Acumatica for Field Services. The purpose of this webinar is to inform both potential and current customers of the maintenance, repair and overhaul (MRO) features available, which include:

Dynamics 365: Quality Management with Machine Learning

What is Machine Learning? Machine learning is a type of artificial intelligence that analyzes previously collected data and statistics to learn normal behavior. The purpose of machine learning is to promote positive customer experiences by learning what they like and automatically present the more desirable function or item. If you use the Internet, chances are […]

How to Stop the Dysfunction in your Procurement Process

A recent Google survey hosted by AmeriQuest has uncovered an unfortunate truth some manufacturers may not want to admit ­­— their business has a dysfunctional procurement process. When I say dysfunctional I don’t mean everyone argues about purchasing to the point of needing a therapy session – at least I certainly hope that’s not the case. What […]

Prepare Yourself for Dynamics Summit 2016!

  We invite you to join Clients First and your Microsoft Dynamics peers at Summit 2016 this October 11-14 in beautiful Tampa, FL. As a Gold Sponsor of this annual Dynamics user conference, Clients First is excited to attend Summit, the leading live event featuring high-level insider knowledge from Microsoft and user-produced education on how […]